Description Monitoring of daily, weekly, and monthly performance objectives, SLA monitoring and reporting. Manages the activities and personnel associated with
Job SummaryContract Type:Sign up to view job details.QualificationsBachelor's Degree in IT.ITIL V3+ certification required10+ years of experience in the
This position is responsible for ensuring quality in language interpretation of incoming and outgoing calls and written materials translation by Call Center
Description The Information Centre Care Agent is responsible for managing all incoming calls to the Old Mutual 24/7 Contact Centre. ROLES AND REPOSNSIBILITIES
Description The Information Centre Care Agent is responsible for managing all incoming calls to the Old Mutual 24/7 Contact Centre.ROLES AND
About The Role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries
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Job Description The QA Supervisor is tasked with coming up with overseeing and driving Quality Assurance Framework in the Contact Centre. Develop and audit
Responsibilities The QA Supervisor is tasked with coming up with overseeing and driving Quality Assurance Framework in the Contact Centre. Develop and audit
Description The QA Supervisor is tasked with coming up with overseeing and driving Quality Assurance Framework in the Contact Centre. Develop and audit quality
Description The QA Supervisor is tasked with coming up with overseeing and driving Quality Assurance Framework in the Contact Centre.Develop and audit quality
Job purpose Call Center Community Service Assistant –position is primarily an office-based position which plays an important role as an interface between
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About Evidence Action Evidence Action is a global non-profit organization with an approach distinctive in international development - we exclusively scale
About Evidence ActionEvidence Action is a global non-profit organization with an approach distinctive in international development - we exclusively scale
This position is responsible for ensuring quality in language interpretation of incoming and outgoing calls and written materials translation by Call Center
ResponsibilitiesSuccessful candidates will be expected to: Work with the assigned supervisor to develop a set of objectives for the internship, a work plan,
This position is responsible for ensuring quality in language interpretation of incoming and outgoing calls and written materials translation by Call Center
Role summary A Senior Officer will act as a liaison between the clients and Finserve. As a Contact Center officer, you will provide service information, answer
Overview Our employees are energetic and dedicated individuals who work in a fast-paced and challenging position that relies on the ability to think and react