ROLES & DUTIESSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning
Key ResponsibilitiesWelcoming customers/patients as they arrive at the reception and inquire how they would like to be assisted.Addressing customers complaints
Responsibilities:Respond promptly and professionally to customer inquiries via email, chat, phone, or other communication channels.Assist customers with
Customer Service Jobs In Kenya Gross Salary: Ksh 35-40K Our client is a Start-up in the ISP space and they are looking to hire a Client Support Executive. The
About the roleThe Contact Center Executive at Sun King will work closely with the Operations and Sales teams to serve existing and potential customers by
Customer Service Jobs In Kenya Brief Description To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer
Customer Service Jobs In Kenya Brief Description The overall purpose of this role is to lead a team of customer excellence centre agents to provide superior
Brief DescriptionThe overall purpose of this role is to lead a team of customer excellence centre agents to provide superior customer experience while handling
Brief DescriptionTo play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to
Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding
Real-time and/or intra-day management of resources to ensure an accurate number of resources are scheduled appropriately and are available to support a
Customer Service Job Vacancies Kenya ResponsibilitiesSupport country teams in organizing, implementing, and analyzing customer journey mapping
Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding
About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage
About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage
Job DescriptionAs a Realtime Analyst, you will work closely with Operations, to help monitor Incoming volumes In Queues, report on Daily attendance schedule
POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective
Answering a high volume of incoming phone calls and assisting customers with their inquiries or concerns.Resolving customer complaints or issues in a timely
Position: Customer Service Representative Reporting to: Call Center Team Lead Location: Nairobi, Kenya Tenure: Fixed - Term About SunCulture Founded in 2012,
Customer Service Jobs In Nairobi Kenya About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist