About the role The Customer Experience Business Analyst plays a pivotal role in driving customer-focused initiatives by analyzing data and processes to enhance
OverviewVisionFund is World Vision's microfinance provider serving vulnerable clients through loans, savings, and insurance. We enable families to grow their
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About the roleThe Customer Experience Business Analyst plays a pivotal role in driving customer-focused initiatives by analyzing data and processes to enhance
Overall Purpose of the JobReporting to the Supervisor, Contact Centre, the contact center nurse will ensure the provision of high-quality customer service with
JOB DESCRIPTION Job Title: Medical Superintendent Reports to: Chief Operations Officer Department: Clinical/Business
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Overall purpose of the jobTo assist in mass rearing of amaranth Lepidopteran defoliators insect species and their associated parasitoids, plant production and
OverviewTo provide leadership and direction in all human resources, administrative and operational activities within AWARD, with the overall objective of
Job SummaryThe Business Development/Resource Mobilization Manager will be responsible for sourcing and tracking new funding opportunities for our client, an
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Ref: QA/CC/13/09/2024Primary Responsibilities:Call analysis by Monitoring both inbound and outbound interactions to ensure that agents are providing excellent
Job DescriptionThe Cyber Defense Center (CDC) team is responsible for monitoring, assessing, and defending Safaricom Enterprise Information Systems. The team
Job summary/ Job purpose/ Role Intent:To manage a team of customer care advisors to deliver comprehensive and excellent customer experience by ensuring quicker
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JOB PURPOSEThe purpose of the Contact Centre Officer is to handle first line SBM Bank services across all bank products, including, answer inbound phone calls,
Overall Job FunctionResponsible for supporting program implementation by ensuring project/ grant expenditures comply with the applicable donor rules and
JOB SUMMARY:The overall purpose of the role for Senior Officer, Quality Assurance is to audit interactions on calls, emails and social media, to measure