Customer Service Call Center Nairobi Jobs

Your mission at Sistema.bio:The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio's products and services

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POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective

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About the role:The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service

About the roleThe job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver

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Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation

As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep

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Mission Statement for the Role:To drive a kaizen culture by providing ongoing support from a quality improvement perspective.Overall

Purpose/MissionThe Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and

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Position:  Call Center Quality Analyst Reporting to: HOD Customer Service Tenure: Full Time Location: Nairobi, Kenya About SunCulture Founded in 2012,

Position:  Customer Service Representative Reporting to: Call Center Team Lead Location: Nairobi, Kenya Tenure: Fixed - Term About SunCulture Founded in 2012,

OverviewAzure Active Directory (Azure AD) is at the center of Microsoft's cloud strategy. We build and operate critical authentication, authorization and

About the roleThe Call Center Quality Analyst(QA) is responsible for assessing the quality of the performance of the call center teams dealing with our