Job SummaryTo perform all the case management roles both at the contact centre and back office, which includes but not limited to:Job DescriptionSensitise and
Job SummaryTo perform all the case management roles both at the contact centre and back office, which includes but not limited to:Job DescriptionSensitise and
PURPOSE:To provide general customer service in respect to medical business customers.PRIMARY RESPONSIBILITIES:Receive and respond to Medical Emergency lines
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CUSTOMER EXPERIENCE EXECUTIVE ROLEWe are seeking to recruit a Customer Experience Executive who will be responsible for handling customer inquiries, addressing
Join our dynamic team as a benefits verifier, where you'll play a crucial role in providing customer support and delivering quality work based on company
Overall Purpose of the JobReporting to the Supervisor, Contact Centre, the contact center nurse will ensure the provision of high-quality customer service with
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DUTIES AND RESPONSIBILITIESDevelop, update, and maintain comprehensive training content tailored to the needs of the Call Centre team.Conduct 2 training
About the roleBURN is looking for an exceptional, efficient Aftersales Close Looping Agent to fill the role. The Aftersales Close Looping Agent will manage all
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Key ActivitiesExecute surveillance, performance monitoring, maintenance and repairs of buildings and equipmentCustomer Implementation and SupportClient
Ref: QA/CC/13/09/2024Primary Responsibilities:Call analysis by Monitoring both inbound and outbound interactions to ensure that agents are providing excellent
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What You Will DoOversee and address daily customer issues and disputes.Adopt and implement a customer relationship system to enhance customer loyalty.Assist in
What You Will DoOversee and address daily customer issues and disputes.Adopt and implement a customer relationship system to enhance customer loyalty.Assist in
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Unifi is a fast-growing financial technology company currently operating in Zambia, South Africa, Uganda and Kenya.Unifi Uganda delivers personal lending
Job SummaryThe successful candidate will foster a close working relationship between AKUHN and Calltronix staff in the Call Centre.ResponsibilitiesTo act as a