Reporting to the Chief Consumer Business Officer (CCBO), the role holder will be charged with leading the Fixed Broadband business and is also responsible for
Job DescriptionReporting to the Chief Consumer Business Officer (CCBO), the role holder will be charged with leading the Fixed Broadband business and is also
Job DescriptionReporting to the Squad Lead – Managed Services Tribe, the position holder will be responsible for direct acquisition, revenue generation,
Job DescriptionReporting to the Senior Manager - Enterprise Service Support - the holder of the position will perform complex 2nd Line technical support
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Oversee and guide the Customer Experience (CX) team, including hiring, training, coaching, and addressing team inquiries.Manage all aspects of call
What You Will DoOversee and address daily customer issues and disputes.Adopt and implement a customer relationship system to enhance customer loyalty.Assist in
Job DescriptionThe Cyber Defense Center (CDC) team is responsible for monitoring, assessing, and defending Safaricom Enterprise Information Systems. The team
Reporting to the Chapter Lead, Commercial Management, Financial Services (Senior Manager, M-PESA Performance, Strategy & Analytics), the Commercial Manager be
The Customer Experience Lead will ensure delivery of superior customer experience at all points of our customer's journey and lead innovation and creativity
What You Will DoOversee and address daily customer issues and disputes.Adopt and implement a customer relationship system to enhance customer loyalty.Assist in
Recruit candidates with Ease. 100% recruitment control with Employer Dashboard. We have the largest Job seeker visits by alexa rankings. Post a Job Company:
Recruit candidates with Ease. 100% recruitment control with Employer Dashboard. We have the largest Job seeker visits by alexa rankings. Post a Job Company:
Recruit candidates with Ease. 100% recruitment control with Employer Dashboard. We have the largest Job seeker visits by alexa rankings. Post a Job Company:
Knowledge, Experience and QualificationsFor appointment to this post, a candidate must have;Bachelor's degree in Computer Science, Information Technology,
Knowledge, Experience and QualificationsFor appointment to this post, a candidate must have;Bachelor's degree in Computer Science, Information Technology,
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Customer Service Jobs In Kenya Purpose: The Quality Assurance function is responsible for ensuring the Contact Centre representatives are adhering to Bank
PURPOSE:The Quality Assurance function is responsible for ensuring the Contact Centre representatives are adhering to Bank Standards, Procedures and Policies
Detailed DescriptionReporting to the Manager – Operational Excellence, the position holder will be responsible for reporting on the performance on all the