Overall Purpose of the JobReporting to the Supervisor, Contact Centre, the contact center nurse will ensure the provision of high-quality customer service with
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We are currently hiring for the above position: Address patients in a culturally sensitive manner, considering Cultural Sensitivity:Key
Key Responsibilities:Customer Support:Handle customer inquiries via phone, email, or in person. Provide accurate information regarding products, services, and
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The main purpose of this role is to act as key account manager for allocated insurance companies, agents, brokers and lending companies maintaining regular
The main purpose of this role is to act as key account manager for allocated insurance companies, agents, brokers and lending companies maintaining regular
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Purpose of the JobTo drive all Digital & Direct business development strategies and initiatives to expand the retail market reach through various product lines
Purpose of the JobTo drive all Digital & Direct business development strategies and initiatives to expand the retail market reach through various product lines
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Key ResponsibilitiesTo pick all calls directed to the medical call center and assign them to the relevant people, and handle client complaints and queries to
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About Us: Penda Health is an award-winning company that delivers high-quality, trustworthy healthcare.Our vision is for everyone in Africa to have healthcare
Scope of workPigia Penda is the official Penda Health Call Center Platform handling both Telemedicine and General Customer requests virtually. We are searching
Role Summary:The Quality Assurance Analyst is responsible for monitoring and evaluating communication to ensure adherence to company policies, procedures, and
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ESSENTIAL DUTIESManage a high volume of Inbound/Outbound Phone, Email & Chat contacts from customers who are calling with questions or need assistance with