Key Responsibilities:Manage a large number of repair requests effectively and efficientlySolve landlord and tenant repair requests with 5-star reviews from
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JOB PURPOSE STATEMENT / POSITION OBJECTIVEState briefly the principle purpose of the job, i.e. the reason for the existence of the job within the Organization.
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Join our dynamic team as a benefits verifier, where you'll play a crucial role in providing customer support and delivering quality work based on company
DUTIES AND RESPONSIBILITIESHandle inbound and outbound calls to engage with potential and existing customers.Promote and sell products or services over the
Ref: QA/CC/13/09/2024Primary Responsibilities:Call analysis by Monitoring both inbound and outbound interactions to ensure that agents are providing excellent
What You Will DoOversee and address daily customer issues and disputes.Adopt and implement a customer relationship system to enhance customer loyalty.Assist in
What You Will DoOversee and address daily customer issues and disputes.Adopt and implement a customer relationship system to enhance customer loyalty.Assist in
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Key ResponsibilitiesTo pick all calls directed to the medical call center and assign them to the relevant people, and handle client complaints and queries to
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Customer Service Jobs In Kenya Special Skills And Competencies RequiredClient experience and digital marketingInternal marketing and strategy to internal
SPECIAL SKILLS AND COMPETENCIES REQUIREDClient experience and digital marketingInternal marketing and strategy to internal marketingEstablish and maintaining
Banking Jobs In Kenya Job Description Responsible for taking inbound demand (e.g., general banking, card service, home loans, Biz Direct, Segment Banking, Self
Job DescriptionResponsible for taking inbound demand (e.g., general banking, card service, home loans, Biz Direct, Segment Banking, Self Service Banking,
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REFNO: QA-CC-0006-08-2024The Call Center Quality Analyst is responsible for assessing the quality of performance of the call center teams dealing with our
Customer Service Jobs In Kenya Ref: JQA/006/07/2024 The Call Center Quality Analyst is responsible for assessing the quality of performance of the call center
Call analysis – Monitoring inbound interactions to ensure agents provide top notch customer service guided by set quality metrics.Compile and prepare daily,