Software Systems Customer Support Jobs

Principle AccountabilitiesProvide detailed incident reports and root cause analysis and suggest interventions and solutions for recurring issues affecting the

Job DescriptionWe are looking for an experienced DevOps engineer to operate at the interface of development and operations within our company and their

DUTIES AND RESPONSIBILITIESAssist in the configuration, maintenance, and monitoring of networks, servers, and databases to ensure smooth operations.Regularly

Areas of Responsibility & brief descriptionOverall Infrastructure and application support for the RegionProvide support analysis giving optimal solutions for

Customer Support:Provide technical support to customers by troubleshooting system-related issues.Ensure prompt and effective resolution of customer inquiries

Job Purpose:The ATM Channel Manager is responsible for managing and optimizing the ATM /CDM channel, ensuring efficient operations, increasing transaction

Job Description In this role, you will: Use the troubleshooting knowledge and tools required to fix customer issue Approach the customer to get insight on the

Job Ref. No. JAML033Role PurposeThe Quality Assurance Officer within the Fund Services department is responsible for maintaining and improving the quality and

What your day will look likeManage and lead a distributed team of engineersHire, coach, mentor, provide feedback and career development guidance to your

Job Ref. No. JAML032Role PurposeThe Assistant Manager, Fund Administration is responsible for overseeing fund operations, including investment withdrawals,

Job Description Coordinate with clients to understand their event requirements and expectations.Develop detailed event proposals and timelines based on client

BUSINESS DEVELOPMENT TEAM LEAD About Umba Our mission entails providing accessible and cost-effective financial services across Kenya, enabling our customers

ResponsibilitiesYou will be the primary technical point of contact for potential customers during the sales process, owing and driving technical win for

Job Purpose StatementResponsible for coordinating with company management to identify business policies, procedures and potential risks, implementing policies

Job DescriptionCoordinate with clients to understand their event requirements and expectations.Develop detailed event proposals and timelines based on client

Role OverviewThe Service Desk Analyst will be responsible for providing first-line technical support to internal users within the set SLAs. This role involves

Job BriefThe Data Analysts & Sales Administrator will be responsible for data analytics and administrative support the sales team and management.Key Duties &

Job BriefThe Data Analysts & Sales Administrator will be responsible for data analytics and administrative support the sales team and management.Key Duties &

The Finance Assistant is integral to providing comprehensive financial and administrative support. This role is responsible for implementing internal controls