Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents ,who will be a key point
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents ,who will be a key point
Recruit candidates with Ease. 100% recruitment control with Employer Dashboard. We have the largest Job seeker visits by alexa rankings. Post a Job Company:
Job SummaryTo perform all the case management roles both at the contact centre and back office, which includes but not limited to:Job DescriptionSensitise and
Job SummaryTo perform all the case management roles both at the contact centre and back office, which includes but not limited to:Job DescriptionSensitise and
DUTIES AND RESPONSIBILITIESDevelop, update, and maintain comprehensive training content tailored to the needs of the Call Centre team.Conduct 2 training
Ref: QA/CC/13/09/2024Primary Responsibilities:Call analysis by Monitoring both inbound and outbound interactions to ensure that agents are providing excellent
Job SummaryThe successful candidate will foster a close working relationship between AKUHN and Calltronix staff in the Call Centre.ResponsibilitiesTo act as a
Key ResponsibilitiesTo pick all calls directed to the medical call center and assign them to the relevant people, and handle client complaints and queries to
Recruit candidates with Ease. 100% recruitment control with Employer Dashboard. We have the largest Job seeker visits by alexa rankings. Post a Job Company:
Customer Service Jobs In Kenya Purpose: The Quality Assurance function is responsible for ensuring the Contact Centre representatives are adhering to Bank
PURPOSE:The Quality Assurance function is responsible for ensuring the Contact Centre representatives are adhering to Bank Standards, Procedures and Policies
DescriptionThe Call Centre Supervisor will train and motivate call Centre representatives as they collect debt, answer questions, handle complaints and provide
REFNO: QA-CC-0006-08-2024The Call Center Quality Analyst is responsible for assessing the quality of performance of the call center teams dealing with our
Job Purpose:To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in
About the role:The Fraud Analyst will be part of corporate risk team in Kenya. He or she will be required to work closely with our Fraud Manager to Investigate
Customer Service Jobs In Kenya Ref: JQA/006/07/2024 The Call Center Quality Analyst is responsible for assessing the quality of performance of the call center
Call analysis – Monitoring inbound interactions to ensure agents provide top notch customer service guided by set quality metrics.Compile and prepare daily,
Ref: JQA/006/07/2024The Call Center Quality Analyst is responsible for assessing the quality of performance of the call center teams dealing with our existing
Recruit candidates with Ease. 100% recruitment control with Employer Dashboard. We have the largest Job seeker visits by alexa rankings. Post a Job Company: